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Effective Workplace Communication Skills Certificate

This 96-hour certificate will help you communicate more effectively at work. You will enhance your written, verbal and nonverbal communication skills and gain practical skills you can use today to be more confident and create better professional relationships. The polished skillset you develop will improve your career prospects and help you achieve your organization's goals and objectives.

To receive the certificate, complete the following four classes and receive 70% or higher on each of the finals.Ìý Courses can be taken in any order. To see complete description and register click on the course titles below. The first time you register for an online course, you will be prompted to create an account.Ìý This account will be unique for just the online courses.

Complete four of the following:


  • Write great marketing copy to improve your company's image and your chances of getting hired or promoted.Ìý

  • Learn the skills you need to succeed in the well-paying field of technical writing.Ìý

  • Become aware of the conscious and unconscious codes of meaning people send when communicating with others.Ìý

  • Lost for words? Don't be! Learn to build rapport, trust, warmth, and respect through conversation.Ìý

  • Learn the secrets of effective public speaking and small group communication.Ìý

  • Master the essentials of writing so you can excel at business communications, express yourself clearly online, and take your creative literary talents to a new level.

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Note – All courses must be taken through Lifelong Learning at the 91ÉçÇø in-order to be eligible for the certificate.

When you have completed the four courses emailÌýOutreach@usi.eduÌýwith the following and we will mail the certificate to you:

  • your name
  • certificate name
  • courses completed (names and dates)
  • current mailing address