91ÉçÇø

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This 12-hour certificate workshop is intended for prospective, new, or experienced leaders and is ideal for building the capabilities needed to launch or enhance a successful management career. The following four topics are explored:


Your Role as a Leader
• What the supervisor role is and what it is not
• Engaging employees
• Supervising former peers

ÌýResolving Conflict
• Healthy conflict versus damaging
• Causes and consequences of conflict
• Conflict resolution process and the supervisor’s role

ÌýEffective Communication Skills
• Interpersonal relationship skills; listening skills
• Appropriate use of communication tools and methods
• Goal setting, performance expectations and performance improvement

Building and Sustaining Trust
• Supervisor role in building and sustaining trust
• Behaviors that build, sustain and break trust
• Repairing damaged relationships

Class Date is March 6 & 7, 2024 from 9 a.m.-4 p.m. Eastern Time

DEADLINE TO REGISTER IS FEBRUARY 16 by 4:00pm Central Time.

For more information on dates, locations & instructors;

click on the REGISTER button below.

Ìý Ìý Ìý Paula NurrenbernÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Office 812-461-5425
Ìý Ìý Ìý Director of Corporate PartnershipsÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Cell 812-455-3629
Ìý Ìý Ìý and Customized TrainingÌýÌý

Ìý Ìý Ìý 8600 University BoulevardÌý
Ìý Ìý Ìý Evansville, Indiana 47712ÌýÌý
Ìý
Ìý Ìý Ìý Pjnurrenbe@usi.eduÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý91ÉçÇø.edu/Custom-Training

Ìý Ìý Ìý ÌýLesley GrovesÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Office 812-464-1854
Ìý Ìý Ìý ÌýAsst. Director of Corporate PartnershipsÌý Ìý Ìý Ìý Cell: 812-319-9797 Ìý
Ìý Ìý Ìý Ìýand Customized TrainingÌýÌý

Ìý Ìý Ìý Ìý8600 University BoulevardÌý
Ìý Ìý Ìý ÌýEvansville, Indiana 47712ÌýÌý
Ìý
Ìý Ìý Ìý Ìýlagroves@usi.eduÌý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý Ìý 91ÉçÇø.edu/Custom-Training